:root{
  --navy:#17365d;--blue:#1f4e78;--teal:#0f6b78;--bg:#eef3f8;--card:#fff;
  --text:#1f2937;--muted:#667085;--line:#d8e2ec;--green:#18864b;--red:#c53030;
  --yellow:#b7791f;--purple:#6b46c1;--shadow:0 12px 30px rgba(23,54,93,.11)
}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Segoe UI,Arial,sans-serif;color:var(--text);background:var(--bg)}
button,input,select,textarea{font:inherit}.hidden{display:none!important}
.login-shell{min-height:100vh;display:grid;place-items:center;padding:22px;background:radial-gradient(circle at top left,#dceaf6,transparent 40%),linear-gradient(135deg,#edf4fa,#d7e4ef)}
.login-card{width:min(470px,100%);background:#fff;border-radius:22px;padding:30px;box-shadow:0 30px 80px rgba(23,54,93,.22);border:1px solid #d4e0eb}
.login-brand{display:flex;align-items:center;gap:15px;margin-bottom:25px}.logo{width:60px;height:60px;border-radius:17px;background:linear-gradient(135deg,var(--navy),var(--blue));color:#fff;display:grid;place-items:center;font-weight:900;font-size:20px;box-shadow:0 10px 20px rgba(31,78,120,.24)}
.logo.small{width:46px;height:46px;border-radius:13px;font-size:16px}.login-brand h1,.brand h1{margin:0;color:var(--navy)}.login-brand h1{font-size:22px}.login-brand p,.brand p{margin:4px 0 0;color:var(--muted);font-size:13px}.login-card form{display:grid;gap:9px}.login-card label,label{font-size:12px;font-weight:800;color:#45596c}.login-note{text-align:center;color:var(--muted);font-size:12px;margin-top:19px}
input,select,textarea{width:100%;border:1px solid #c9d6e2;border-radius:10px;padding:10px 11px;background:#fff;color:var(--text);outline:none;transition:.2s}input:focus,select:focus,textarea:focus{border-color:#4a82b3;box-shadow:0 0 0 3px rgba(31,78,120,.12)}textarea{min-height:92px;resize:vertical}.password-wrap{position:relative}.password-wrap input{padding-right:44px}.eye{position:absolute;right:7px;top:50%;transform:translateY(-50%);border:0;background:transparent;cursor:pointer;font-size:17px;color:#52677a}
.btn{border:0;border-radius:10px;padding:10px 15px;font-weight:800;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:7px;transition:.18s;text-decoration:none;white-space:nowrap}.btn:hover{transform:translateY(-1px)}.btn-primary{background:var(--blue);color:#fff}.btn-secondary{background:#e8eef4;color:var(--navy)}.btn-success{background:var(--green);color:#fff}.btn-danger{background:var(--red);color:#fff}.btn-outline{background:rgba(255,255,255,.08);color:#fff;border:1px solid rgba(255,255,255,.32)}.btn-sm{padding:7px 10px;font-size:12px}.btn-block{width:100%;margin-top:8px}
.message{padding:11px 13px;border-radius:10px;margin-top:14px;font-size:13px}.message.error{background:#fee2e2;color:#991b1b}.message.success{background:#dcfce7;color:#166534}
.topbar{background:linear-gradient(135deg,var(--navy),var(--blue));color:#fff;padding:16px 24px;display:flex;align-items:center;justify-content:space-between;gap:20px;box-shadow:0 4px 16px rgba(0,0,0,.18);position:sticky;top:0;z-index:30}.brand{display:flex;align-items:center;gap:13px}.brand h1{font-size:19px;color:#fff}.brand p{color:#dce8f4}.top-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.top-actions select{min-width:220px;background:#fff}.session{display:flex;flex-direction:column;min-width:150px}.session b{font-size:13px}.session span{font-size:11px;color:#d9e7f3}
.container{max-width:1600px;margin:auto;padding:22px}.nav{display:flex;gap:8px;background:#fff;padding:8px;border-radius:14px;box-shadow:var(--shadow);margin-bottom:20px;overflow:auto}.nav button{border:0;background:transparent;padding:11px 15px;border-radius:10px;font-weight:800;color:#496176;white-space:nowrap;cursor:pointer}.nav button.active{background:var(--blue);color:#fff}.page{display:none}.page.active{display:block}
.grid-kpi{display:grid;grid-template-columns:repeat(5,minmax(160px,1fr));gap:14px;margin-bottom:20px}.kpi{background:var(--card);border-radius:16px;padding:18px;border:1px solid var(--line);box-shadow:var(--shadow)}.kpi span{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.5px}.kpi strong{display:block;font-size:31px;color:var(--navy);margin-top:7px}
.panel{background:var(--card);border-radius:16px;border:1px solid var(--line);box-shadow:var(--shadow);margin-bottom:20px;overflow:hidden}.panel-head{padding:16px 18px;background:#f8fbfd;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.panel-head h2{font-size:17px;margin:0;color:var(--navy)}.panel-body{padding:18px}.muted{color:var(--muted);font-size:12px}.notice{background:#fff7db;border:1px solid #f3d37a;color:#725311;padding:12px 14px;border-radius:10px;font-size:13px;margin-bottom:16px}
.form-section{border:1px solid var(--line);border-radius:14px;margin-bottom:16px;overflow:hidden}.form-section h3{margin:0;padding:12px 14px;background:#edf4f9;color:var(--navy);font-size:14px;border-bottom:1px solid var(--line)}.form-grid{display:grid;grid-template-columns:repeat(4,minmax(180px,1fr));gap:14px;padding:16px}.field{display:flex;flex-direction:column;gap:6px}.field.span2{grid-column:span 2}.field.span4{grid-column:span 4}.credential{background:#fffbea}.credential h3{background:#fff3bf;color:#7f6000}.computer{background:#faf7ff}.computer h3{background:#eee7f7;color:#5f497a}.actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end}
.toolbar{display:flex;gap:9px;flex-wrap:wrap;align-items:center}.toolbar input,.toolbar select{width:auto;min-width:175px}.table-wrap{overflow:auto;max-height:650px}table{width:100%;border-collapse:separate;border-spacing:0;font-size:13px;min-width:900px}table.wide{min-width:1450px}th{position:sticky;top:0;background:var(--navy);color:#fff;padding:11px 10px;text-align:left;z-index:2;white-space:nowrap}td{padding:10px;border-bottom:1px solid #e5edf4;vertical-align:top;background:#fff}tr:hover td{background:#f8fbfd}.empty{text-align:center;padding:42px;color:var(--muted)}
.badge{display:inline-block;padding:4px 8px;border-radius:999px;font-size:11px;font-weight:800}.badge.green{background:#dcfce7;color:#166534}.badge.yellow{background:#fef3c7;color:#92400e}.badge.red{background:#fee2e2;color:#991b1b}.badge.gray{background:#edf2f7;color:#475569}.badge.blue{background:#dbeafe;color:#1e40af}.badge.purple{background:#ede9fe;color:#5b21b6}
.modal{position:fixed;inset:0;background:rgba(14,30,48,.62);display:none;align-items:center;justify-content:center;padding:20px;z-index:100}.modal.show{display:flex}.modal-card{background:#fff;width:min(950px,100%);max-height:92vh;overflow:auto;border-radius:18px;box-shadow:0 25px 70px rgba(0,0,0,.28)}.modal-head{padding:17px 20px;background:var(--navy);color:#fff;display:flex;justify-content:space-between;align-items:center}.modal-head h3{margin:0}.modal-body{padding:20px}.close{border:0;background:transparent;color:#fff;font-size:23px;cursor:pointer}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}.detail{border:1px solid var(--line);border-radius:10px;padding:11px;background:#f9fbfd}.detail b{display:block;font-size:11px;color:var(--muted);text-transform:uppercase;margin-bottom:5px}.modal-form{display:grid;grid-template-columns:repeat(2,1fr);gap:13px}.modal-form .span2{grid-column:span 2}
.toast{position:fixed;right:22px;bottom:22px;background:var(--navy);color:#fff;padding:13px 17px;border-radius:12px;box-shadow:0 12px 35px rgba(0,0,0,.25);opacity:0;pointer-events:none;transform:translateY(20px);transition:.25s;z-index:200}.toast.show{opacity:1;transform:translateY(0)}.toast.error{background:var(--red)}.footer-note{text-align:center;color:var(--muted);font-size:12px;padding:8px 0 20px}
@media(max-width:1100px){.grid-kpi{grid-template-columns:repeat(2,1fr)}.form-grid{grid-template-columns:repeat(2,1fr)}.detail-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:700px){.topbar{align-items:flex-start;flex-direction:column}.container{padding:14px}.grid-kpi{grid-template-columns:1fr}.form-grid{grid-template-columns:1fr}.field.span2,.field.span4{grid-column:span 1}.detail-grid,.modal-form{grid-template-columns:1fr}.modal-form .span2{grid-column:span 1}.top-actions{width:100%}.top-actions select{width:100%}}

/* Actualización 1.0.2: ayuda visual para la lista de VLAN */
.field-help{font-size:11px;color:var(--muted);line-height:1.35;margin-top:1px}


/* Actualización 1.1.0: módulo de soporte técnico y tickets */
.support-kpis{margin-bottom:18px}
.support-form{background:#f5fbff}.support-form h3{background:#dceef8;color:#174b69}
.tickets-table{min-width:1500px}
.ticket-overdue td{background:#fff8f8}.ticket-overdue:hover td{background:#fff0f0}
.overdue-label{display:inline-block;color:#a61b1b;font-weight:800;font-size:11px;margin-top:4px}
.modal-card.modal-wide{width:min(1250px,100%)}
.ticket-summary{display:grid;gap:18px}
.ticket-description,.ticket-resolution,.ticket-management,.ticket-activity{border:1px solid var(--line);border-radius:13px;padding:15px;background:#fbfdff}
.ticket-description>b,.ticket-resolution>b,.ticket-management h4,.ticket-activity h4{display:block;color:var(--navy);margin:0 0 10px;font-size:14px}
.ticket-resolution{background:#f0fff4;border-color:#b7e4c7}
.ticket-management{background:#f8fbfd}
.timeline{display:grid;gap:10px;margin-bottom:15px}
.timeline-item{border-left:4px solid var(--blue);background:#f7fafc;border-radius:9px;padding:11px 13px}
.timeline-item small{display:block;color:var(--muted);margin-top:7px}
.timeline-head{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:7px}
.timeline-head span{color:var(--muted);font-size:12px}
.ticket-comment-form{display:grid;grid-template-columns:1fr 1fr;gap:12px;border-top:1px solid var(--line);padding-top:15px}
.ticket-comment-form .span2{grid-column:span 2}
.empty.compact{padding:18px}
@media(max-width:700px){.ticket-comment-form{grid-template-columns:1fr}.ticket-comment-form .span2{grid-column:span 1}}


/* Actualización 1.1.1: imágenes en tickets */
.image-preview{display:flex;align-items:center;gap:14px;margin-top:10px;padding:12px;border:1px dashed #9eb8cd;border-radius:12px;background:#f8fbfd}
.image-preview img{width:120px;height:90px;object-fit:cover;border-radius:9px;border:1px solid var(--line)}
.ticket-attachments{border:1px solid var(--line);border-radius:13px;padding:15px;background:#fffdf7}
.ticket-attachments h4{display:block;color:var(--navy);margin:0 0 10px;font-size:14px}
.ticket-attachments-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:12px;margin-bottom:14px}
.ticket-image-card{display:flex;gap:10px;align-items:center;border:1px solid var(--line);border-radius:11px;padding:9px;background:#fff;color:var(--text);text-decoration:none;transition:.18s}
.ticket-image-card:hover{transform:translateY(-1px);box-shadow:0 8px 18px rgba(23,54,93,.1)}
.ticket-image-card img{width:86px;height:70px;object-fit:cover;border-radius:8px;background:#eef3f8}
.ticket-image-card span{min-width:0}.ticket-image-card b{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.ticket-image-card small{display:block;color:var(--muted);margin-top:5px}
.ticket-attachment-form{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:center;border-top:1px solid var(--line);padding-top:12px}
.ticket-attachment-form small{grid-column:1/-1}
@media(max-width:650px){.ticket-attachment-form{grid-template-columns:1fr}.ticket-attachments-grid{grid-template-columns:1fr}}


/* Actualización 1.2.0: flujo completo de trabajo en tickets */
.modal-card{display:flex;flex-direction:column;overflow:hidden}
.modal-head{position:sticky;top:0;z-index:30;flex:0 0 auto}
.modal-body{overflow:auto;flex:1 1 auto}
.management-heading{display:flex;justify-content:space-between;gap:16px;align-items:center;margin-bottom:14px}
.management-heading h4{margin:0 0 3px}
.work-clock-box{background:#17365d;color:#fff;border-radius:13px;padding:12px 16px;min-width:220px;text-align:center}
.work-clock-box span,.work-clock-box small{display:block;color:#dce8f4;font-size:11px}.work-clock-box strong{display:block;font-size:27px;letter-spacing:1px;margin:4px 0}
.work-control{display:flex;align-items:center;gap:12px;flex-wrap:wrap;background:#edf7ef;border:1px solid #b7e4c7;padding:12px;border-radius:11px;margin-bottom:14px}
.work-control span{font-size:12px;color:#3f5c48}
.ticket-evidence-upload{border:1px solid #b9d8ea;background:#f0f9ff;border-radius:12px;padding:13px;margin-top:15px}
.ticket-evidence-upload h4{margin:0 0 10px;color:#17365d}
.ticket-evidence-upload form{display:grid;grid-template-columns:1.35fr 1fr 1fr auto;gap:10px;align-items:end}
.work-sessions{margin-top:14px;border:1px solid var(--line);border-radius:11px;padding:11px;background:#fff}
.work-sessions summary{cursor:pointer;font-weight:800;color:#17365d}
.work-session-head,.work-session-row{display:grid;grid-template-columns:1.3fr 1.4fr 1.4fr .8fr;gap:8px;padding:8px 5px;font-size:12px}
.work-session-head{font-weight:800;color:#667085;border-bottom:1px solid var(--line);margin-top:8px}
.work-session-row{border-bottom:1px solid #edf1f5}.work-session-row:last-child{border-bottom:0}
.live-text{color:#18864b}
.ticket-sticky-actions{position:sticky;bottom:0;z-index:25;display:flex;justify-content:flex-end;gap:9px;flex-wrap:wrap;padding:13px;background:rgba(255,255,255,.96);border-top:1px solid var(--line);box-shadow:0 -8px 20px rgba(23,54,93,.1);margin:0 -20px -20px}
.btn-warning{background:#d69e2e;color:#fff}.btn-outline-dark{background:#fff;color:#17365d;border:1px solid #9db2c4}
@media(max-width:850px){
  .management-heading{align-items:stretch;flex-direction:column}.work-clock-box{min-width:0}
  .ticket-evidence-upload form{grid-template-columns:1fr}
  .work-session-head,.work-session-row{grid-template-columns:1fr}.work-session-head{display:none}
  .ticket-sticky-actions{justify-content:stretch}.ticket-sticky-actions .btn{flex:1 1 45%}
}


/* Actualización 1.3.0: informes mensuales, reapertura y adaptación móvil */
#ticketReportMonth{min-width:155px}
@media(max-width:768px){
  html,body{max-width:100%;overflow-x:hidden}
  .topbar{position:relative;padding:12px;gap:12px}
  .brand{width:100%;align-items:center}.brand h1{font-size:17px}.brand p{font-size:12px}
  .top-actions{display:grid;grid-template-columns:1fr 1fr;width:100%;gap:8px}
  .top-actions select{grid-column:1/-1;width:100%;min-width:0}
  .top-actions .session{min-width:0}.top-actions .btn{width:100%;justify-content:center}
  .container{padding:10px}
  .nav{display:flex;overflow-x:auto;flex-wrap:nowrap;scrollbar-width:thin;padding:7px}
  .nav button{flex:0 0 auto;white-space:nowrap}
  .panel{border-radius:12px}.panel-head{align-items:stretch;padding:12px}
  .panel-head>div:first-child{width:100%}
  .toolbar{display:grid;grid-template-columns:1fr;width:100%}
  .toolbar input,.toolbar select,.toolbar .btn,.toolbar a{width:100%;min-width:0;text-align:center}
  .grid-kpi{grid-template-columns:repeat(2,minmax(0,1fr));gap:9px}
  .kpi{padding:13px}.kpi strong{font-size:25px}
  .form-grid,.detail-grid,.modal-form{grid-template-columns:1fr!important}
  .field.span2,.field.span4,.modal-form .span2{grid-column:span 1!important}
  .form-section h3{font-size:13px}.form-grid{padding:12px}
  .actions{justify-content:stretch}.actions .btn{flex:1}
  .table-wrap{max-height:none;overflow:auto;-webkit-overflow-scrolling:touch}
  table,table.wide,.tickets-table{min-width:900px}
  .modal{padding:0;align-items:stretch}
  .modal-card,.modal-card.modal-wide{width:100%;height:100vh;max-height:100vh;border-radius:0}
  .modal-head{padding:12px}.modal-head h3{font-size:15px;max-width:85%}
  .modal-body{padding:12px}
  .ticket-summary{gap:12px}
  .ticket-description,.ticket-resolution,.ticket-management,.ticket-activity,.ticket-attachments{padding:12px}
  .ticket-image-card{align-items:flex-start}.ticket-image-card img{width:90px;height:78px}
  .ticket-sticky-actions{margin:0 -12px -12px;padding:10px;display:grid;grid-template-columns:1fr 1fr}
  .ticket-sticky-actions .btn{width:100%;font-size:12px;padding:10px 7px}
  .toast{left:10px;right:10px;bottom:10px;text-align:center}
  .login-card{padding:20px;border-radius:16px}.login-brand{align-items:flex-start}
}
@media(max-width:430px){
  .grid-kpi{grid-template-columns:1fr}
  .top-actions{grid-template-columns:1fr}
  .top-actions select{grid-column:auto}
  .ticket-sticky-actions{grid-template-columns:1fr}
  .ticket-image-card{flex-direction:column}.ticket-image-card img{width:100%;height:180px}
}


/* Actualización 1.4.0: gestión de evidencias, pegado e informes con imágenes */
.ticket-image-card-wrap{position:relative;min-width:0}
.ticket-image-card-wrap .ticket-image-card{height:100%;padding-bottom:42px}
.delete-evidence-btn{
  position:absolute;right:8px;bottom:8px;left:8px;border:0;border-radius:8px;
  padding:7px 10px;background:#fee2e2;color:#991b1b;font-weight:800;cursor:pointer
}
.delete-evidence-btn:hover{background:#fecaca}
.ticket-paste-zone{
  margin-top:11px;border:2px dashed #8fb3cb;border-radius:12px;padding:14px;
  text-align:center;background:#fff;color:#31556c;cursor:pointer;outline:none
}
.ticket-paste-zone b,.ticket-paste-zone span{display:block}
.ticket-paste-zone span{font-size:12px;color:#667085;margin-top:5px}
.ticket-paste-zone:focus,.ticket-paste-zone:hover{border-color:#1f4e78;background:#f5faff}
.ticket-paste-zone.has-image{border-color:#18864b;background:#effaf3}
#monthlyTicketImagesReportBtn{white-space:normal}
@media(max-width:768px){
  .ticket-image-card-wrap .ticket-image-card{padding-bottom:48px}
  .delete-evidence-btn{font-size:13px;padding:10px}
  .ticket-paste-zone{padding:17px 12px}
  .ticket-evidence-upload form{display:grid;grid-template-columns:1fr}
  .ticket-evidence-upload form .btn{width:100%}
  #ticketEvidenceFile{min-height:48px}
  .image-preview{align-items:flex-start}
  .image-preview img{width:100px;height:85px}
}
@media(max-width:430px){
  .image-preview{flex-direction:column}
  .image-preview img{width:100%;height:auto;max-height:250px}
}


/* Actualización 1.5.0: marca, hora Honduras y carga didáctica de solicitudes */
.ticket-create-images{
  border:1px solid #b9d8ea;
  border-radius:14px;
  padding:15px;
  background:#f5fbff;
}
.ticket-create-image-actions{
  display:grid;
  grid-template-columns:repeat(2,minmax(0,1fr));
  gap:12px;
  margin-top:7px;
}
.ticket-image-action{
  position:relative;
  display:flex;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  min-height:128px;
  padding:14px;
  border:2px dashed #8fb3cb;
  border-radius:13px;
  background:#fff;
  text-align:center;
  cursor:pointer;
  transition:.18s;
}
.ticket-image-action:hover{
  border-color:#1f4e78;
  background:#edf7ff;
  transform:translateY(-1px);
}
.ticket-image-action-icon{
  display:flex;
  align-items:center;
  justify-content:center;
  width:42px;
  height:42px;
  border-radius:50%;
  margin-bottom:7px;
  background:#17365d;
  color:#fff;
  font-size:20px;
}
.ticket-image-action b{color:#17365d}
.ticket-image-action small{color:#667085;margin-top:4px}
.ticket-image-action input{
  position:absolute;
  inset:0;
  width:100%;
  height:100%;
  opacity:0;
  cursor:pointer;
}
.ticket-image-counter{
  display:flex;
  justify-content:space-between;
  gap:12px;
  margin-top:10px;
  color:#667085;
  font-size:12px;
}
.ticket-image-counter b{color:#17365d}
.ticket-image-counter b.limit{color:#a61b1b}
.ticket-create-preview-grid{
  display:grid;
  grid-template-columns:repeat(auto-fill,minmax(210px,1fr));
  gap:11px;
  margin-top:13px;
}
.ticket-create-preview-card{
  position:relative;
  display:grid;
  grid-template-columns:82px minmax(0,1fr);
  gap:10px;
  align-items:center;
  min-height:102px;
  padding:9px 9px 39px;
  border:1px solid #cbd8e4;
  border-radius:11px;
  background:#fff;
}
.ticket-create-preview-card img{
  width:82px;
  height:76px;
  object-fit:cover;
  border-radius:8px;
  background:#eef3f8;
}
.ticket-create-preview-card div{min-width:0}
.ticket-create-preview-card b{
  display:block;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
  color:#17365d;
}
.ticket-create-preview-card small{
  display:block;
  color:#667085;
  margin-top:5px;
}
.ticket-create-preview-card button{
  position:absolute;
  left:9px;
  right:9px;
  bottom:8px;
  border:0;
  border-radius:7px;
  padding:6px;
  background:#fee2e2;
  color:#991b1b;
  font-weight:800;
  cursor:pointer;
}
.ticket-create-preview-card button:hover{background:#fecaca}

@media(max-width:680px){
  .ticket-create-image-actions{grid-template-columns:1fr}
  .ticket-image-action{min-height:108px}
  .ticket-image-counter{flex-direction:column;gap:3px}
  .ticket-create-preview-grid{grid-template-columns:1fr}
  .ticket-create-preview-card{grid-template-columns:96px minmax(0,1fr)}
  .ticket-create-preview-card img{width:96px;height:88px}
}
@media(max-width:390px){
  .ticket-create-preview-card{grid-template-columns:1fr;padding-bottom:42px}
  .ticket-create-preview-card img{width:100%;height:190px}
}


/* Actualización 1.6.0: notificaciones por correo */
.email-status{
  border-radius:999px;
  padding:7px 11px;
  font-size:12px;
  font-weight:800;
  background:#eef2f6;
  color:#52677a;
}
.email-status.active{background:#dcfce7;color:#166534}
.email-status.inactive{background:#fee2e2;color:#991b1b}
.checkbox-field{
  display:flex;
  align-items:center;
  min-height:54px;
  border:1px solid var(--line);
  border-radius:10px;
  padding:11px;
  background:#fff;
}
.checkbox-field label{
  display:flex;
  align-items:center;
  gap:9px;
  margin:0;
  cursor:pointer;
}
.checkbox-field input[type="checkbox"]{
  width:19px;
  height:19px;
  flex:0 0 auto;
}
.email-active-box{
  background:#eef8ff;
  border-color:#b9d8ea;
}
.email-test-section{margin-top:20px}
.email-test-form{
  display:grid;
  grid-template-columns:minmax(260px,1fr) auto;
  gap:12px;
  align-items:end;
  padding:14px;
}
.email-test-form .field{margin:0}
@media(max-width:700px){
  .email-test-form{grid-template-columns:1fr;padding:12px}
  .email-test-form .btn{width:100%}
  #emailSettings .panel-head{gap:10px}
  #emailSettingsStatus{align-self:flex-start}
}


/* Actualización 1.7.0: portal público de solicitudes */
.public-link-actions{display:flex;gap:5px;flex-wrap:wrap;margin-top:6px}
.company-public-settings{
  border:1px solid #b9d8ea;border-radius:12px;padding:13px;background:#f2f9fd
}
.company-public-toggle{display:flex;align-items:center;gap:8px;margin-bottom:11px;color:#17365d;font-weight:800}
.company-public-toggle input{width:19px;height:19px}
.company-public-link{display:grid;grid-template-columns:minmax(0,1fr) auto auto;gap:7px;margin:6px 0 9px}
.company-public-link input{font-size:12px;background:#fff}
.company-public-settings small{display:block;color:#667085;margin-top:7px}
@media(max-width:700px){
  .company-public-link{grid-template-columns:1fr}
  .company-public-link .btn{width:100%}
}


/* Actualización 1.8.0: técnicos multiempresa y permisos granulares */
.user-permission-form{display:block}
.user-basic-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:2px}
.user-basic-grid>div{display:flex;flex-direction:column;gap:6px}
.user-basic-grid small{color:#667085;font-size:11px}
.permission-summary-notice{margin:16px 0 12px;padding:12px 14px;border:1px solid #b9d8ea;border-radius:10px;background:#eef8ff;color:#31556c;font-size:13px}
.company-permissions-list{display:grid;gap:14px}
.company-permission-card{border:1px solid #b9cbd9;border-radius:13px;background:#fff;overflow:hidden;transition:.16s}
.company-permission-card.disabled{opacity:.62;background:#f5f7f9}
.company-permission-head{display:grid;grid-template-columns:minmax(220px,1.4fr) minmax(150px,.7fr) minmax(190px,.9fr);gap:12px;align-items:end;padding:13px;background:#edf5fa;border-bottom:1px solid #d5e1ea}
.company-access-toggle{display:flex;align-items:center;gap:10px;margin:0;cursor:pointer}
.company-access-toggle input{width:21px;height:21px;flex:0 0 auto}
.company-access-toggle span{display:flex;flex-direction:column}
.company-access-toggle b{color:#17365d;font-size:14px}.company-access-toggle small{color:#667085}
.company-permission-head>div{display:flex;flex-direction:column;gap:5px}
.company-permission-body{padding:13px}
.permission-group+.permission-group{margin-top:14px}
.permission-group h5{margin:0 0 8px;color:#17365d;font-size:13px;border-bottom:1px solid #dce6ee;padding-bottom:5px}
.permission-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}
.permission-option{display:flex;align-items:flex-start;gap:9px;min-height:58px;padding:9px;border:1px solid #d7e1e9;border-radius:9px;background:#fbfdfe;cursor:pointer;margin:0}
.permission-option:hover{border-color:#7fa9c4;background:#f1f8fc}
.permission-option input{width:18px;height:18px;margin-top:2px;flex:0 0 auto}
.permission-option span{display:flex;flex-direction:column;gap:2px}
.permission-option b{font-size:12px;color:#233f5b}.permission-option small{font-size:10px;color:#667085;line-height:1.3}
.sticky-modal-actions{position:sticky;bottom:-18px;z-index:5;display:flex;justify-content:flex-end;margin:17px -18px -18px;padding:12px 18px;border-top:1px solid #d5e1ea;background:rgba(255,255,255,.96);backdrop-filter:blur(5px)}
@media(max-width:820px){.company-permission-head{grid-template-columns:1fr 1fr}.company-access-toggle{grid-column:1/-1}}
@media(max-width:620px){.user-basic-grid{grid-template-columns:1fr}.company-permission-head{grid-template-columns:1fr}.company-access-toggle{grid-column:auto}.permission-grid{grid-template-columns:1fr}.sticky-modal-actions .btn{width:100%}}


/* =========================================================
   Actualización 1.9.0: visitas, GPS y firma del cliente
   ========================================================= */
.technical-visits-panel{margin:16px 0;padding:14px;border:1px solid #b9d1df;border-radius:12px;background:#f7fbfd}
.technical-visits-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:12px}
.technical-visits-heading h4{margin:0;color:#17365d}.technical-visits-heading span{color:#667085;font-size:12px}
.visits-list{display:grid;gap:10px}.visit-card{padding:12px;border:1px solid #cedbe5;border-radius:10px;background:#fff}
.visit-card.active{border-color:#64a6cf;box-shadow:0 0 0 2px rgba(46,125,173,.1)}
.visit-card-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px}
.visit-card-head>div{display:flex;flex-direction:column}.visit-card-head b{color:#17365d}.visit-card-head span{color:#667085;font-size:12px}
.visit-details-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}.visit-details-grid>div{padding:8px;border-radius:8px;background:#f2f7fa}
.visit-details-grid small{display:block;color:#667085;font-size:10px;text-transform:uppercase}.visit-details-grid b{display:block;margin-top:3px;font-size:12px}
.visit-location-links{display:flex;gap:12px;flex-wrap:wrap;margin:10px 0 5px}.visit-location-links a{color:#176b9b;font-size:12px;font-weight:700}
.visit-card p{margin:8px 0;font-size:12px;white-space:pre-wrap}.finalize-ticket-form .notice{margin-bottom:14px}
.on-site-closure{display:grid;gap:14px;margin-top:14px}.closure-gps-panel,.signature-panel{padding:14px;border:1px solid #c8d9e5;border-radius:12px;background:#f8fbfd}
.closure-gps-panel{display:grid;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px}
.closure-gps-panel h4,.signature-heading h4{margin:0 0 4px;color:#17365d}.closure-gps-panel p,.signature-heading p{margin:0;color:#667085;font-size:12px}
.closure-gps-status{grid-column:1/-1;padding:10px;border:1px dashed #aec4d3;border-radius:8px;color:#667085;font-size:12px}
.closure-gps-status.captured{display:flex;flex-direction:column;gap:2px;border-style:solid;border-color:#7ac394;background:#eefbf3;color:#245b36}
.signature-heading{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:10px}
.signature-canvas{display:block;width:100%;height:190px;border:2px dashed #9eb5c5;border-radius:10px;background:#fff;touch-action:none;cursor:crosshair}
.client-closure-summary{margin:14px 0;padding:14px;border:1px solid #b9d8c4;border-radius:12px;background:#f2fbf5}
.client-closure-summary h4{margin:0 0 12px;color:#17365d}.saved-client-signature{margin-top:12px;padding:10px;border:1px solid #cbd9d0;border-radius:9px;background:#fff}
.saved-client-signature span{display:block;margin-bottom:6px;color:#667085;font-size:11px;font-weight:700;text-transform:uppercase}
.saved-client-signature img{display:block;width:auto;max-width:320px;max-height:130px;margin:auto}
@media(max-width:680px){.visit-details-grid{grid-template-columns:1fr}.closure-gps-panel{grid-template-columns:1fr}.closure-gps-panel .btn{width:100%}.signature-heading{flex-direction:column}.signature-heading .btn{width:100%}.signature-canvas{height:170px}.saved-client-signature img{max-width:100%}}


/* =========================================================
   Actualización 1.9.1: gestión de tickets adaptable
   ========================================================= */

:root{
  --modal-visible-height:100dvh;
  --modal-offset-top:0px;
  --modal-keyboard-height:0px
}

html,
body{
  min-height:100%;
  min-height:100dvh
}

body.modal-open{
  overflow:hidden;
  overscroll-behavior:none
}

.modal{
  inset:auto 0 auto 0;
  top:var(--modal-offset-top,0px);
  height:var(--modal-visible-height,100dvh);
  max-height:var(--modal-visible-height,100dvh);
  overflow:hidden;
  padding:
    max(12px,env(safe-area-inset-top))
    max(12px,env(safe-area-inset-right))
    max(12px,env(safe-area-inset-bottom))
    max(12px,env(safe-area-inset-left))
}

.modal-card{
  width:min(1080px,100%);
  height:min(
    94dvh,
    calc(var(--modal-visible-height,100dvh) - 24px)
  );
  max-height:none;
  min-height:0
}

.modal-card.modal-wide{
  width:min(1440px,100%)
}

.modal-head{
  min-height:58px;
  padding:
    13px
    max(16px,env(safe-area-inset-right))
    13px
    max(16px,env(safe-area-inset-left))
}

.modal-head h3{
  min-width:0;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap
}

.modal-head .close{
  width:42px;
  height:42px;
  flex:0 0 42px;
  display:grid;
  place-items:center;
  border-radius:10px
}

.modal-head .close:hover{
  background:rgba(255,255,255,.12)
}

.modal-body{
  min-height:0;
  overscroll-behavior:contain;
  -webkit-overflow-scrolling:touch;
  scroll-behavior:smooth;
  scroll-padding-top:18px;
  scroll-padding-bottom:
    calc(92px + env(safe-area-inset-bottom));
  padding-bottom:
    max(20px,env(safe-area-inset-bottom))
}

.ticket-summary,
.ticket-management,
.ticket-activity,
.ticket-description,
.ticket-resolution,
.ticket-attachments,
.technical-visits-panel{
  min-width:0
}

/* En pantallas grandes usa mejor el espacio horizontal. */
@media(min-width:1180px){
  .modal-card.modal-wide .ticket-management .modal-form{
    grid-template-columns:repeat(4,minmax(0,1fr))
  }

  .modal-card.modal-wide .ticket-management .modal-form .span2{
    grid-column:span 2
  }

  .modal-card.modal-wide .detail-grid{
    grid-template-columns:repeat(4,minmax(0,1fr))
  }

  .modal-card.modal-wide .ticket-comment-form{
    grid-template-columns:minmax(180px,.7fr)
                          minmax(180px,.7fr)
                          minmax(0,2.6fr)
  }

  .modal-card.modal-wide
  .ticket-comment-form
  .span2{
    grid-column:auto
  }

  .modal-card.modal-wide
  .ticket-comment-form
  .span2:last-child{
    grid-column:1/-1
  }
}

.ticket-sticky-actions,
.sticky-modal-actions{
  z-index:60;
  backdrop-filter:blur(10px);
  -webkit-backdrop-filter:blur(10px);
  background:rgba(255,255,255,.97)
}

.ticket-sticky-actions{
  padding-bottom:
    max(13px,env(safe-area-inset-bottom))
}

.sticky-modal-actions{
  bottom:calc(-18px - env(safe-area-inset-bottom));
  padding-bottom:
    max(12px,env(safe-area-inset-bottom))
}

/* Reduce un poco el encabezado cuando aparece el teclado. */
.modal.keyboard-open .modal-head{
  min-height:48px;
  padding-top:7px;
  padding-bottom:7px
}

.modal.keyboard-open .modal-head .close{
  width:38px;
  height:38px;
  flex-basis:38px
}

.modal.keyboard-open .modal-body{
  scroll-padding-bottom:
    calc(84px + env(safe-area-inset-bottom))
}

/* Tablets */
@media(max-width:900px){
  .modal-card,
  .modal-card.modal-wide{
    width:100%;
    height:min(
      98dvh,
      calc(var(--modal-visible-height,100dvh) - 8px)
    )
  }

  .ticket-sticky-actions{
    justify-content:flex-start;
    flex-wrap:nowrap;
    overflow-x:auto;
    overflow-y:hidden;
    scrollbar-width:thin;
    -webkit-overflow-scrolling:touch
  }

  .ticket-sticky-actions .btn{
    flex:0 0 auto;
    min-width:132px
  }
}

/* Celular */
@media(max-width:700px){
  .modal{
    padding:0;
    align-items:flex-start
  }

  .modal-card,
  .modal-card.modal-wide{
    width:100%;
    height:var(--modal-visible-height,100dvh);
    max-height:var(--modal-visible-height,100dvh);
    border-radius:0
  }

  .modal-head{
    min-height:52px;
    padding:
      max(8px,env(safe-area-inset-top))
      max(10px,env(safe-area-inset-right))
      8px
      max(12px,env(safe-area-inset-left))
  }

  .modal-head h3{
    font-size:14px
  }

  .modal-body{
    padding:10px;
    padding-left:max(10px,env(safe-area-inset-left));
    padding-right:max(10px,env(safe-area-inset-right));
    padding-bottom:
      max(12px,env(safe-area-inset-bottom));
    scroll-padding-bottom:
      calc(78px + env(safe-area-inset-bottom))
  }

  .ticket-summary{
    gap:10px
  }

  .ticket-description,
  .ticket-resolution,
  .ticket-management,
  .ticket-activity,
  .ticket-attachments,
  .technical-visits-panel,
  .client-closure-summary{
    padding:10px;
    border-radius:10px
  }

  .modal-form{
    gap:10px
  }

  .modal-form input,
  .modal-form select,
  .modal-form textarea,
  .ticket-comment-form input,
  .ticket-comment-form select,
  .ticket-comment-form textarea{
    font-size:16px;
  }

  .ticket-management textarea{
    min-height:86px
  }

  .ticket-sticky-actions{
    position:sticky;
    left:0;
    right:0;
    bottom:0;
    display:flex;
    grid-template-columns:none;
    flex-wrap:nowrap;
    justify-content:flex-start;
    gap:7px;
    margin:0 -10px -10px;
    padding:
      8px
      max(10px,env(safe-area-inset-right))
      max(8px,env(safe-area-inset-bottom))
      max(10px,env(safe-area-inset-left));
    overflow-x:auto;
    overflow-y:hidden;
    box-shadow:0 -7px 18px rgba(23,54,93,.13);
    scrollbar-width:thin
  }

  .ticket-sticky-actions .btn{
    flex:0 0 auto;
    width:auto;
    min-width:126px;
    min-height:42px;
    padding:9px 11px;
    font-size:11px
  }

  .sticky-modal-actions{
    display:flex;
    flex-wrap:nowrap;
    justify-content:flex-start;
    gap:7px;
    margin:14px -10px -10px;
    bottom:calc(-10px - env(safe-area-inset-bottom));
    padding:
      8px
      max(10px,env(safe-area-inset-right))
      max(8px,env(safe-area-inset-bottom))
      max(10px,env(safe-area-inset-left));
    overflow-x:auto;
    overflow-y:hidden
  }

  .sticky-modal-actions .btn{
    flex:1 0 145px;
    width:auto;
    min-height:42px
  }

  .technical-visits-heading{
    align-items:stretch
  }

  .technical-visits-heading .btn{
    width:100%
  }

  .ticket-image-card img{
    max-height:230px
  }

  .toast{
    bottom:
      max(10px,env(safe-area-inset-bottom))
  }
}

/* Teléfonos muy angostos */
@media(max-width:390px){
  .modal-body{
    padding-left:8px;
    padding-right:8px
  }

  .ticket-sticky-actions{
    margin-left:-8px;
    margin-right:-8px
  }

  .ticket-sticky-actions .btn{
    min-width:118px
  }

  .detail{
    padding:9px
  }
}

@supports not (height:100dvh){
  .modal-card,
  .modal-card.modal-wide{
    height:var(--modal-visible-height,100vh)
  }
}


/* 1.9.2: ubicación proporcionada por el solicitante */
.request-location-detail{
  background:#eef8ff;
  border-color:#b9d8ea
}
.request-location-detail a{
  display:inline-block;
  margin:2px 0 3px;
  color:#176b9b;
  font-weight:800
}
.request-location-detail small{
  display:block;
  color:#667085;
  line-height:1.35
}


/* =========================================================
   2.0.0: seguimiento público seguro
   ========================================================= */
.ticket-public-tracking-panel{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:14px;
  margin:14px 0;
  padding:13px 14px;
  border:1px solid #b9d8ea;
  border-radius:11px;
  background:#eef8ff
}
.ticket-public-tracking-panel h4{
  margin:0 0 4px;
  color:#17365d
}
.ticket-public-tracking-panel p{
  margin:0;
  color:#5b6f7f;
  font-size:12px;
  line-height:1.4
}
.ticket-public-tracking-actions{
  display:flex;
  gap:7px;
  flex-wrap:wrap;
  justify-content:flex-end
}
@media(max-width:700px){
  .ticket-public-tracking-panel{
    align-items:stretch;
    flex-direction:column
  }
  .ticket-public-tracking-actions{
    display:grid;
    grid-template-columns:1fr 1fr
  }
  .ticket-public-tracking-actions .btn{
    width:100%
  }
  .ticket-public-tracking-actions .btn:last-child{
    grid-column:1/-1
  }
}


/* =========================================================
   Etapa 2 · Agenda y programación de visitas
   ========================================================= */
.agenda-panel{overflow:hidden}.agenda-panel-head{align-items:flex-start;gap:15px}.agenda-toolbar{display:flex;align-items:center;justify-content:flex-end;gap:8px;flex-wrap:wrap}.agenda-week-label{min-width:180px;text-align:center;color:#17365d}.agenda-legend{display:flex;align-items:center;gap:7px;flex-wrap:wrap;padding:10px 15px;border-top:1px solid #e0e7ee;border-bottom:1px solid #e0e7ee;background:#f8fafc;color:#667085;font-size:11px}.agenda-dot{width:10px;height:10px;border-radius:50%;margin-left:7px}.agenda-dot.scheduled{background:#7658a5}.agenda-dot.route{background:#e0a400}.agenda-dot.onsite{background:#1f6f9f}.agenda-dot.done{background:#38905c}.agenda-dot.cancelled{background:#b44545}.agenda-week-grid{display:grid;grid-template-columns:repeat(7,minmax(150px,1fr));min-width:1080px;background:#d9e3ea;gap:1px}.agenda-panel{overflow-x:auto}.agenda-day{min-height:500px;background:#fff}.agenda-day.today{background:#f3f9fd}.agenda-day>header{position:sticky;top:0;z-index:2;display:flex;justify-content:space-between;align-items:center;padding:10px;background:#eef4f8;border-bottom:1px solid #d8e2ea;color:#17365d;text-transform:capitalize}.agenda-day.today>header{background:#dff1fb}.agenda-day>header span{display:grid;place-items:center;width:23px;height:23px;border-radius:50%;background:#fff;color:#52677a;font-size:10px}.agenda-day-items{display:grid;gap:8px;padding:8px}.agenda-empty-day{padding:25px 8px;text-align:center;color:#98a2b3;font-size:11px}.agenda-visit-card{width:100%;display:flex;flex-direction:column;align-items:flex-start;gap:3px;padding:9px;border:1px solid #d8e2ea;border-left:5px solid #7658a5;border-radius:9px;background:#fbfdfe;text-align:left;font-family:inherit;cursor:pointer}.agenda-visit-card:hover{transform:translateY(-1px);box-shadow:0 6px 13px rgba(31,78,120,.12)}.agenda-visit-card.route{border-left-color:#e0a400;background:#fff9e8}.agenda-visit-card.onsite{border-left-color:#1f6f9f;background:#eef8ff}.agenda-visit-card.done{border-left-color:#38905c;background:#effaf3}.agenda-visit-card.cancelled{border-left-color:#b44545;background:#fff2f2;opacity:.72}.agenda-visit-time{font-size:10px;color:#667085;font-weight:800}.agenda-visit-card b{color:#17365d;font-size:11px}.agenda-visit-card strong{font-size:11px;line-height:1.25}.agenda-visit-card small{color:#667085;font-size:10px}.agenda-visit-card em{font-style:normal;font-size:9px;font-weight:800;text-transform:uppercase;color:#52677a}.agenda-location-notice{display:flex;flex-direction:column;gap:3px;padding:11px;border:1px solid #dfc98f;border-radius:9px;background:#fff9e8;color:#695315}.agenda-location-notice.has-location{border-color:#8bc6a0;background:#effaf3;color:#245b36}.agenda-location-notice a{color:#176b9b;font-weight:800}.agenda-item-subject{margin:13px 0;padding:12px;border:1px solid #d9e3ea;border-radius:10px;background:#f8fafc}.agenda-item-subject p{margin:6px 0 0;white-space:pre-wrap}.agenda-history ul{display:grid;gap:8px;padding:8px 0 0;list-style:none}.agenda-history li{padding:9px;border-left:3px solid #94aabd;background:#f8fafc}.agenda-history li span,.agenda-history li small{display:block;margin-top:3px;color:#667085;font-size:11px}.ticket-agenda-panel{margin:16px 0;padding:14px;border:1px solid #c9d8e3;border-radius:12px;background:#f8fbfd}.ticket-agenda-list{display:grid;gap:8px}.ticket-agenda-card{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:7px;padding:10px;border:1px solid #d8e2ea;border-left:5px solid #7658a5;border-radius:9px;background:#fff}.ticket-agenda-card.route{border-left-color:#e0a400}.ticket-agenda-card.onsite{border-left-color:#1f6f9f}.ticket-agenda-card.done{border-left-color:#38905c}.ticket-agenda-card.cancelled{border-left-color:#b44545;opacity:.72}.ticket-agenda-card>div:first-child{display:flex;flex-direction:column}.ticket-agenda-card span,.ticket-agenda-card small{color:#667085;font-size:11px}.ticket-agenda-card>small{grid-column:1/-1}.ticket-agenda-actions{grid-column:1/-1;display:flex;gap:7px;flex-wrap:wrap}@media(max-width:850px){.agenda-toolbar{justify-content:flex-start}.agenda-week-label{order:-1;width:100%;text-align:left}.agenda-week-grid{grid-template-columns:1fr;min-width:0;background:transparent;gap:10px;padding:10px}.agenda-day{min-height:auto;border:1px solid #d8e2ea;border-radius:11px;overflow:hidden}.agenda-day>header{position:static}.agenda-panel{overflow:visible}.agenda-day-items{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(max-width:560px){.agenda-day-items{grid-template-columns:1fr}.agenda-toolbar .btn,.agenda-toolbar select{flex:1 1 130px}.agenda-week-label{min-width:0}.ticket-agenda-card{grid-template-columns:1fr}.ticket-agenda-card .badge{justify-self:start}}


/* =========================================================
   ETAPA 3 — QR, activos y relación múltiple con tickets
   ========================================================= */
.qr-select-cell{width:38px;text-align:center}
.qr-select-cell input{width:18px;height:18px}
.equipment-picker{border:1px solid #c8d8e3;border-radius:10px;background:#f8fbfd;overflow:hidden}
.equipment-picker-search{display:flex;align-items:center;gap:10px;padding:9px;border-bottom:1px solid #d9e4eb;background:#eef5f9}
.equipment-picker-search input{flex:1;min-width:0}
.equipment-picker-search span{white-space:nowrap;color:#667085;font-size:11px}
.equipment-picker-list{max-height:220px;overflow:auto;padding:7px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px}
.equipment-picker-option{display:flex;align-items:flex-start;gap:8px;padding:8px;border:1px solid #d6e1e8;border-radius:8px;background:#fff;cursor:pointer;margin:0;min-width:0}
.equipment-picker-option:hover{border-color:#76a6c3;background:#f2f8fc}
.equipment-picker-option input{width:18px;height:18px;flex:0 0 auto;margin-top:2px}
.equipment-picker-option span{display:flex;flex-direction:column;min-width:0}
.equipment-picker-option b{font-size:11px;color:#17365d;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.equipment-picker-option small{font-size:10px;color:#667085;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.linked-assets-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;margin-top:5px}
.linked-asset-card{display:flex;flex-direction:column;align-items:flex-start;min-width:0;padding:8px;border:1px solid #c7d9e5;border-radius:8px;background:#f4faff;text-align:left;cursor:pointer;font-family:inherit}
.linked-asset-card:hover{border-color:#4b91bb;background:#eaf6fd}
.linked-asset-card b{color:#17365d;font-size:11px}
.linked-asset-card span,.linked-asset-card small{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.linked-asset-card span{font-size:11px}.linked-asset-card small{font-size:9px;color:#667085}
.asset-qr-panel{display:grid;grid-template-columns:170px minmax(0,1fr);gap:16px;align-items:center;margin:16px 0;padding:14px;border:1px solid #b7d0df;border-radius:12px;background:#f3f9fd}
.asset-qr-panel img{width:170px;height:170px;object-fit:contain;padding:7px;border:1px solid #d3e0e8;border-radius:10px;background:#fff}
.asset-qr-panel h4,.asset-history-section h4{margin:0 0 6px;color:#17365d}.asset-qr-panel p{margin:0 0 11px;color:#667085;font-size:12px}
.asset-history-section{margin-top:16px}.asset-ticket-history{display:grid;gap:7px}
.asset-ticket-row{display:flex;justify-content:space-between;align-items:center;gap:10px;width:100%;padding:10px;border:1px solid #d5e0e7;border-radius:9px;background:#fff;text-align:left;cursor:pointer;font-family:inherit}
.asset-ticket-row:hover{border-color:#6da1c0;background:#f5fbff}.asset-ticket-row>span:first-child{display:flex;flex-direction:column;min-width:0}.asset-ticket-row b{color:#17365d;font-size:12px}.asset-ticket-row small{color:#667085;font-size:10px}
@media(max-width:760px){.equipment-picker-list{grid-template-columns:1fr}.linked-assets-grid{grid-template-columns:1fr}.asset-qr-panel{grid-template-columns:1fr;text-align:center}.asset-qr-panel img{margin:auto}.asset-qr-panel .actions{justify-content:center}.equipment-picker-search{align-items:stretch;flex-direction:column}.equipment-picker-search span{align-self:flex-end}}


/* =========================================================
   2.2.1: navegación superpuesta entre tickets y activos
   ========================================================= */

.nested-modal{
  z-index:160;
  background:rgba(8,22,36,.70)
}

.nested-modal .modal-card{
  width:min(1180px,calc(100% - 40px));
  height:min(
    90dvh,
    calc(var(--modal-visible-height,100dvh) - 42px)
  );
  border:1px solid rgba(255,255,255,.25);
  box-shadow:
    0 30px 90px rgba(0,0,0,.42),
    0 0 0 1px rgba(23,54,93,.12)
}

.nested-modal .modal-card.modal-wide{
  width:min(1380px,calc(100% - 28px))
}

.modal.modal-underlay .modal-card{
  transform:scale(.985);
  filter:saturate(.86);
  box-shadow:0 18px 45px rgba(0,0,0,.20)
}

.modal.modal-underlay::after{
  content:"";
  position:absolute;
  inset:0;
  background:rgba(10,25,40,.16);
  pointer-events:none
}

.nested-modal-back{
  font-size:24px;
  font-weight:900
}

.nested-modal .modal-head{
  background:linear-gradient(
    135deg,
    #17365d,
    #285d87
  )
}

@media(max-width:900px){
  .nested-modal .modal-card,
  .nested-modal .modal-card.modal-wide{
    width:calc(100% - 16px);
    height:calc(
      var(--modal-visible-height,100dvh) - 16px
    )
  }
}

@media(max-width:700px){
  .nested-modal{
    padding:0
  }

  .nested-modal .modal-card,
  .nested-modal .modal-card.modal-wide{
    width:100%;
    height:var(--modal-visible-height,100dvh);
    max-height:var(--modal-visible-height,100dvh);
    border:0;
    border-radius:0
  }

  .modal.modal-underlay .modal-card{
    transform:none;
    filter:none
  }

  .nested-modal-back{
    width:44px;
    height:44px;
    flex-basis:44px
  }
}


/* =========================================================
   ETAPA 4 - SLA Y ALERTAS 2.3.0
   ========================================================= */

.sla-risk-kpi{border-color:#f0c36b;background:#fffaf0}
.sla-breached-kpi{border-color:#e9a0a0;background:#fff4f4}
.sla-alert-list{display:grid;gap:11px}
.sla-alert-card{
  display:grid;grid-template-columns:minmax(0,1fr) auto;gap:12px;
  align-items:center;padding:13px;border:1px solid #d5e1ea;
  border-left:5px solid #7f9aad;border-radius:11px;background:#fff
}
.sla-alert-card.riesgo{border-left-color:#d99a20;background:#fffaf0}
.sla-alert-card.vencido,.sla-alert-card.incumplido{
  border-left-color:#c94040;background:#fff4f4
}
.sla-alert-card.pausado{border-left-color:#3281b4;background:#f1f8fd}
.sla-alert-main{display:flex;justify-content:space-between;gap:12px;min-width:0}
.sla-alert-main>div{min-width:0}
.sla-alert-main h4{
  margin:3px 0;color:#17365d;overflow:hidden;text-overflow:ellipsis;white-space:nowrap
}
.sla-alert-main span{color:#667085;font-size:12px}
.sla-alert-metrics{grid-column:1/-1;display:flex;gap:8px;flex-wrap:wrap}
.sla-alert-metrics>span{
  display:grid;gap:3px;min-width:155px;padding:8px;border:1px solid #d8e2ea;
  border-radius:8px;background:rgba(255,255,255,.75)
}
.sla-alert-metrics small{color:#667085}
.sla-workdays{
  display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-top:13px;
  padding:12px;border:1px solid #d8e2ea;border-radius:10px;background:#f7fafc
}
.sla-workdays label{display:flex;align-items:center;gap:5px;cursor:pointer}
.sla-number{min-width:105px;width:100%}
.sla-rules-table input[type="checkbox"]{width:20px;height:20px}
.ticket-sla-panel{
  margin:14px 0;padding:14px;border:1px solid #b8cfdd;border-left:5px solid #4d87ad;
  border-radius:12px;background:#f5fafd
}
.ticket-sla-panel.riesgo{border-left-color:#d99a20;background:#fffaf0}
.ticket-sla-panel.vencido,.ticket-sla-panel.incumplido{
  border-left-color:#c94040;background:#fff4f4
}
.ticket-sla-panel.pausado{border-left-color:#3281b4;background:#f1f8fd}
.ticket-sla-panel.cumplido{border-left-color:#35965a;background:#f2fbf5}
.ticket-sla-panel.disabled{opacity:.75;border-left-color:#8595a1;background:#f7f8f9}
.ticket-sla-heading{
  display:flex;align-items:flex-start;justify-content:space-between;gap:12px;margin-bottom:11px
}
.ticket-sla-heading h4{margin:0 0 4px;color:#17365d}
.ticket-sla-heading p{margin:0;color:#667085;font-size:12px}
.sla-paused-notice{
  margin-bottom:10px;padding:9px 11px;border:1px solid #acd0e5;
  border-radius:8px;background:#eaf6fd;color:#235c80;font-size:12px
}
.sla-metrics-grid{
  display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:9px;margin-bottom:9px
}
.sla-metric-card{
  min-width:0;display:grid;gap:5px;padding:10px;border:1px solid #d5e1ea;
  border-radius:9px;background:#fff
}
.sla-metric-card.riesgo{border-color:#edc26d}
.sla-metric-card.vencido,.sla-metric-card.incumplido{border-color:#e8a1a1}
.sla-metric-card.cumplido{border-color:#9dd0ae}
.sla-metric-head{display:flex;align-items:center;justify-content:space-between;gap:8px}
.sla-metric-card span,.sla-metric-card small{
  color:#667085;font-size:11px;line-height:1.35
}
@media(max-width:800px){
  .sla-metrics-grid{grid-template-columns:1fr}
  .sla-alert-card{grid-template-columns:1fr}
  .sla-alert-main{flex-direction:column}
  .sla-alert-card>.btn{width:100%}
  .sla-rules-table{min-width:760px}
}
@media(max-width:520px){
  .sla-workdays{display:grid;grid-template-columns:repeat(3,1fr)}
  .sla-workdays>b{grid-column:1/-1}
}